Credit Card Payments on Foodbomb

Using credit card is the easiest method of payment on Foodbomb.

Here's how the charges work

• At check-out you are charged 100% of the estimated order total

     Total order = $100

     Credit card fees = $1.50 (1.5%)

     Total charge = $101.50
  
  

• Once your order is in the completed status the Supplier has confirmed adjustments and the difference is charged/refunded to you instantly, however this may take up to 48 hours to appear on your bank account depending on who you bank with.
• You will receive a confirmation email with adjustments once the order is changed from 'Dispatched' to 'Completed'.
• Your final tax invoice with updated charges is made available to you in the Orders tab.

Setting up and managing your Credit Card on Foodbomb

• Log in to Foodbomb and head to the 'Account' tab
  
  
• Click on the 'Payment Methods' tab
  
  
  
  
• Click 'Add Credit Card'

• Enter your details and away you go!
  
  
  
  

Deleting your Credit Card on Foodbomb

• Follow the navigation steps above and click on 'Payment Methods'
  
  
• Click on the card you wish to delete
  
  
• Note if your Credit Card is connected to a pending order you will not be able to remove the credit card until order has been completed

 

Credit Card Security on Foodbomb

• Foodbomb has integrated with Stripe, the payment gateway, to provide a clear and effective payment strategy for Foodbomb customers.
  
  
• Foodbomb does not store your card details internally. Each time you place an order your card details are retrieved from the Stripe platform.
  
  
• For more information about Stripe security and storage of details please click here

How do refund and credits work on Credit Card?

Please see our article on how to claim credits.

Once a credit has been processed and your order is linked to a credit card the refund will be processed immediately. Note this may take up to 24 business hours to appear on your bank account statement depending on who you bank with.

For any questions relating to your refunds on your credit card please reach out to our Support Team via [e-mail].

For more assistance please reach out to our friendly Support team via live chat or email us at [e-mail]